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Account Management API

Provides standardized mechanism for the management of billing and settlement accounts, as well as for financial accounting (account receivable) either in B2B or B2B2C contexts

Agreement Management API

The Agreement API provides a standardized mechanism for managing agreements, especially in the context of partnerships between partners.

19.0.1

(v4.0.0)

AI Management API Component Suite

The API Component Suite for AI Management defines the set of operations that should be offered in order that a Service Provider can govern Artificial Intelligence systems deployed at scale. Effective governance and management of AI must span the lifecycle from design through deployment and eventual withdrawal from service. However, the initial focus of the AI Management API is restricted to the in-life aspects of AI and in particular on the management of ‘model contracts’.

20.5.0

(v4.0.0)

Alarm Management API

The Alarm Management API applies lessons that were learned in previous generations of similar APIs that were implemented in the Telecommunication industry, starting from ITU recommendations,, TM Forum OSS/J, MTOSI and TIP interfaces, NGMN alignment initiative between 3GPP and TM Forum interfaces, and the more recent ETSI work on requirements for NFV interfaces.

Appointment API

The appointment API provides a standardized mechanism to book an appointment with all the necessary appointment characteristics. The API allows searching of free slots based on parameters, as for example a party, then creating the appointment. The appointment has characteristics such as nature of appointment, place of appointment.

19.0.1

(v4.0.0)

Change Management API

The Change Management API provides standard integration capabilities between external applications and Change Management Application. The API consists of a simple set of operations that interact with a Change Request in a consistent manner.

Communication API

Provides a capability to create and send communications, notifications, and instructions to Parties, Individuals, Organizations or Users.

20.5.0

(v4.0.0)

Customer Bill Management API

This API allows operations to find and retrieve one or several customer bills (also called invoices) produced for a customer also allows operations to find and retrieve the details of applied customer billing rates presented on a customer bill.

20.5.0

(v4.0.0)

Customer Management API

Provides a standardized mechanism for customer and customer account management, such as creation, update, retrieval, deletion and notification of events.

Document Management API

Provides the operations to synchronize documents and document versions across systems. It also provides operations for uploading documents by Users as well as for viewing of documents online

20.5.0

(v4.0.0)

Loyalty Management API

Supports the management of loyalty program specifications, loyalty program members, their associated products and loyalty accounts with loyalty balances

Network as a Service (NaaS) API Component Suite

The API Component Suite supports of a set of Operational Domains exposing and managing “Network” Services. These services are referred to as Network as a Service (NaaS) and include all services offered from a service provider including connectivity, end points, media services, etc.

18.5.1

(v3.0.0)

Partnership Type Management API

Standardized mechanisms for creating partnership types. It is one of the APIs involved in an onboarding process. Identifies a type of a partnership between parties, including the list of role types that are permitted (i.e Buyer, Seller, Developer). Role types may refer to agreement specifications to be signed by parties playing the role.
The API allows the retrieval, creation, update, and deletion of partnership type and its owned sub-resources.

19.0.1

(v4.0.0)

Party Interaction Management API

A User Interaction captures information about past interactions in order to re-use it in future ones. This allows agents to serve users better by knowing the steps they went through. It also allows customers to see better the actions they have performed and how they interacted with us.

20.5.0

(v4.0.0)

Party Management API

Provides a standardized mechanism for party management such as creation, update, retrieval, deletion and notification of events.
Party can be an individual or an organization that has any kind of relationship with the enterprise.

Party Role Management API

A standardized mechanism for general party roles and includes operations such as creation, update, retrieval, deletion and notification of events. Notice that for the management of customers there is a specific Customer Management API.
Party Role management API manages the following data resources: PartyRole

Payment Management API

The Payments API provides the standardized client interface to Payment Systems for notifying about performed payments or refunds. Examples of Payment API originators (clients) include Web servers, mobile app servers, Contact center dashboards or retail store systems.