What is Confluence?

Confluence is a collaborative tool that TM Forum collaborative projects use to create and collaborate on project deliverables.

Creating your Confluence Account

Creating your Confluence account is easy.  Follow this link to create your account: Register for a Confluence Account.

A Confluence account also grants access to JIRA, the agile development and tracking tool.  You can use your same login information to access both Confluence and JIRA.  These tools are designed to work together and you can easily integrate JIRA issues and Confluence pages.  Here are some ideas to get started.

In the future, your tmforum.org account will be linked to your Confluence/JIRA account and Single Sign On will be enabled.  This is under development right now - we look forward to launching this feature in the very near future

Gaining Access to your Projects

Once your account is set up, you should have access to most of your project spaces.  If you are unable to find one of your projects, please contact Unknown User ([email protected]) via email at [email protected] for assistance.

Confluence Basics

Tutorials abound for learning to use Confluence.  We recommend starting by browsing Getting Started in Confluence.

Where in Confluence can I find the template for a document that I want to create?

When you go to create a new Confluence page you are given the option to use a template. Currently we have the following templates developed and available for use:

• Project Charter (and associated workflow)
• Meeting Notes
• Strategy Canvas
• Tasks Canvas
• Business Agreement
• Guidebook and Guidebook chapters
• Information Agreement
• Technical Report
• Release Notes

Calendars

Confluence has great team Calendar functionality that you will be able to make use of in your project teams to build your meeting schedule and advise teams of when and where meetings are taking place. What's more in allows you to plug in to your calendar app of choice to get automatic updates (no more meeting requests!).

Each Team's space will come equipped with it's own Calendar by default but it is super-easy to add an additional one if needed.

For more information on how to use the Team Calendar functionality see here

I have a question that wasn't answered here.

Please leave your question as a comment below.  We will reply to your question promptly, and you'll help us make our Getting Started page more robust, as we'll add your question and answer to this page, too.