The REST API for Service Order Management provides a standardized mechanism for placing a service order with all of the necessary order parameters. It allows users to create, update & retrieve Service Orders and manages related notifications. A service order will describe a list of service order items. A service order item references an action on an existing or future service. By service we designed Customer-Facing Service (CFS) as well as Resource Facing Service (RFS). A service order is created based on service(s) that is(are) defined in a catalog.